Privacy Policy

The Privacy Policy explains how RivalN handles data when you use one of the RivalN Platform services and how your information is protected. Please read the Privacy Policy carefully before using the RivalN App, which is a platform dedicated to serving e-gamers for entertainment, communication, and competition in the field of e-sports and entertainment events. The services are provided via the “Application,” which means the RivalN application on smartphones via the App Store (Apple App Store) developed by Apple Inc. or the App Store (Google Play) developed by Google Inc., from which the application is downloaded.

By agreeing to the Privacy Policy, you enter into a legally binding agreement with us and accept full responsibility for your use of the Rivaln App Services. We also have the right to update the Privacy Policy and to notify you, to the extent reasonably possible, of important updates to this Policy.
1. Privacy Policy Terms:

1.1. “The Company” or “We” or “Us” or “Our” in these Terms refers to the Competitive Union Trading Company, a limited liability company established under the laws in force in the Kingdom of Saudi Arabia, bearing commercial registration number (2052101888), and its head office address is West Dhahran District 4719, Eastern Province, Kingdom of Saudi Arabia.

1.2. “Application” means the RivalN application on smartphones via the App Store (Apple App Store) developed by Apple Inc. or the App Store (Google Play) developed by Google Inc. in which the application is downloaded.

1.3. Account means a unique account created for you to access the Application Services or part thereof.

1.4. “The State” refers to the Kingdom of Saudi Arabia.

1.5. “Content” means content such as text, images, or other information that may be posted, uploaded, linked, or otherwise made available, regardless of the form of such content.

1.6. “Device” means any device that can access the Service, such as a computer, mobile phone, or digital tablet.

1.7. “Feedback” means comments, innovations, or suggestions that you submit regarding the services, performance, or features provided.

1.8. “In-App Purchase” means the purchase of a product, item, or service made through the application and subject to these terms and conditions and/or the App Store’s terms and conditions.

1.9. “Terms and Conditions” (also referred to as “Terms”) means these Terms and Conditions, which constitute the entire agreement between you and the Company regarding the use of the Service.

1.10. “You” means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1.11. “Promotions” means contests, sweepstakes or other promotions offered through the Service.
2. How to use the information:

2.1. The application does not collect player data through third parties, and if the data collection process begins, your consent will be requested to collect the data.

2.2. We use your information to enable the registration process, operate and manage the application, manage the tournaments, leagues and events in which you participate, collect results data during participation in events, send event notifications, resolve problems, complaints and suggestions. We use the SMS service via the service provider Google as part of the registration process in the application. This policy refers to personal information and means the following:

2.2.1. First and last name

2.2.2. Postal address

2.2.3. Email

2.2.4. Account Image

2.2.5. Phone number

2.2.6. Date of Birth

2.2.7. Location

2.2.8. Purchases and redemptions of points with service providers in the application store, including but not limited to the quantity and/or date and/or store location and/or points collected and/or redeemed and/or service ID and the number of redeemed operations.

2.2.9. Non-financial data derived from in-store point ordering and redemption processes.

2.2.10. Financial data for in-app purchases of points, which are made through a trusted service provider, and we will not store your financial data. We comply with state laws in keeping customer data and preventing fraud.

2.2.11. Address of the website from which the application services were accessed.

2.2.12. Type of site used to access the application services.

2.2.13. Internet Protocol (IP) Address

2.2.14. Pages visited and links clicked.

2.2.15. The type of device through which the application services were accessed.

2.3. We do not sell or rent your contact information; we only share your data with service providers to provide the application services.

2.4. We do not store your financial data related to completing purchases at all. We work with a trusted service provider to receive payments, and the data reaches us in an encrypted manner that does not contain your sensitive data.

2.5. Your information will be shared with third parties in the application, specifically sharing your data with people who have been contacted through the social media platform, messages, tournaments or leagues you participate in. The parties will be able to communicate with you and/or send notifications within the application, and this data may be shared with judicial authorities in the event of evidence of infringement of the laws of the country.

2.6. If you agree, your data will be shared for marketing and promotional purposes by specifying location data, and you can cancel this option at any time.

2.7. We receive information about you from third parties, sometimes including, but not limited to, information from players you have played with on the app, your participation in the app’s social media platform, and complaints. We receive some information via the Google Analytics cookie. We do not intentionally collect any information from children under the age of 13 without their parent’s permission.

2.8. We use your data to manage and operate tournaments in the application to ensure fair service to participants and to verify the eligibility and entitlement of the winner of the tournament prizes offered in the application.

2.9. We collect your data for administrative and operational purposes to ensure the quality of the service provided. Accordingly, we do the following:

2.9.1. We use your data to manage the application, including the services provided, and to communicate with you in the event of complaints and suggestions.

2.9.2. We work to protect and manage the application and the services provided, and accordingly we use your information to help manage the application and protect the content and service provided, whether it is a service via the Internet or outside the Internet.

2.9.3. We use your information to provide you with a personalized experience on the Application and/or the Website and/or the Services provided.

2.9.4. We work to protect customer accounts by collecting your information to prevent fraud and/or investigate and/or file fraud and/or terrorism and/or impersonation claims and/or what is in conflict with the laws of the country.

2.9.5. We use the information you provide to us when you raise complaints and suggestions or that are raised by other customers, which include complaints and/or suggestions about the service provided or one of the customers, including you.

2.9.6. We use your information to comply with legal proceedings and/or investigations to the extent required, including disclosure of information during litigation.

2.9.7. We use some player data for the purpose of conducting market studies and research.

2.9.8. We use your data, including but not limited to the list of tournament champions, awards, and player information, for marketing purposes of the application.

2.10. You may consent to us sharing your data in the following ways:

2.10.1. We will send you a direct message or, through the notification system related to the application, the organizing team will send you messages or notifications.

2.10.2. We use cookies and similar mechanisms to collect, analyze, and process data.

2.10.3. In some cases we will ask for your consent to use your data for a purpose that is made clear at the time of requesting consent.

2.11. We collect data for legal requirements in order to:

2.11.1. Parental consent to provide our services to those under 16 years of age.

2.11.2. Dealing with government or enforcement requirements for investigation purposes, and we maintain information in accordance with state law.

2.12. We will ask for your consent to share information, and you have the right to withdraw your consent, and we have the right to use your data in a lawful manner for the purposes indicated.

2.13. We store information in the App until you delete your account or when it is no longer necessary to collect your data, including but not limited to stopping the App services, whichever comes first.

About Us

RivalnApp is a platform that serves the gaming community to entertain, meet, and compete. The platform allows gamers to play their favorite games, engage with their preferred community, Collect and redeem coins for real-life value. At Rivaln, we are revolutionizing the gaming experience by integrating your gaming experience with your lifestyle.

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